Buckinghamshire and Hertfordshire

CPD Training & INSET



The passion and energy that school teachers bring to the classroom is truly inspiring. We love that. Like the children you work with, you are always open to learning more. With this in mind, we have developed a range of courses that will provide a deeper level of understanding of childhood mental health and strategies to manage emotional behaviour.

You will find a course to suit your needs whether you want to become more able to identify the early signs of mental health issues, or would like to gain some strategies for managing conflict and dealing with difficult people or maybe you are keen to maximise pupil progress by getting a better handle on behaviour.  

We also have a range of courses to support you in becoming more confident and effective in dealing with childhood mental health issues and behaviour.

 Our courses are designed to be highly practical, providing you with the information, ideas and inspiration you need to feel more confident and excel in your role.

Managing Conflict and Dealing With Difficult People

The term conflict describes friction, distrust, or lack of empathy between individual team members, a pupil or parent. Conflict in itself may not be an entirely negative aspect as when dealt with properly it can result in increased understanding, cohesion and improved knowledge. However, when managed in the wrong way, differences between people can quickly spiral out of control. Participants will gain an understanding of the different types of conflict and how to resolve conflict in such a way that both parties benefit from the process. In addition, this course is designed to increase the participants’ confidence in delivering difficult messages.

  • Establish and gain understanding of the causes of conflict
  • Recognise the 'Road to Breakdown' - the different stages of conflict
  • Use language to shift perspectives and build bridges
  • Prepare and plan for difficult meetings - setting a positive tone

Managing Low Level Disruptive Behaviour

This course is suitable for teachers and teaching assistants looking for proven strategies to tackle low level disruptive behaviour. At best this behaviour impacts on the ability of other learners to participate in your lesson; at worst it can escalate into more serious behavioural issues. This course will teach you effective strategies you can implement in order to regain control of every class you teach.

  • Setting the ground rules and sticking to them
  • Ten top strategies for the moment disruption occurs
  • Recognising and reinforcing positive behaviour
  • Understanding and addressing the causes of disruption
  • Getting off on the right foot: developing engaging lesson starters
  • Enabling students to stay on task by effectively delivering instructions they can follow

Promoting Positive Mental Health

A wide range of mental health issues which may affect students are explored during this course. Strategies for prevention and support are discussed as are staff responsibilities and the role of outside agencies. This course is suitable for mainstream and special school staff of all levels, aiming to increase their understanding of mental health issues and take away practical strategies to use in the classroom..

  • Understand the wide range of mental health issues you are likely to encounter 
  • Recognise warning signs and take effective preventative action
  • Optimise student well being by providing effective support
  • Understand the roles and responsibilities of staff, parents and carers
  • Work successfully with outside agencies

Anxiety and Depression

Mental health disorders are surprisingly common, affecting a considerable number of children and young people. A significant percentage of 5-16 year-olds have a diagnosed mental health disorder and others have problems that have not yet been formally diagnosed. Poor mental health can have a major impact on a child’s education, with poor attendance and lower attainment common among students with mental health disorders. Schools have a key role to play in supporting these young people to achieve their potential and improve their emotional wellbeing.

  • Understand different types of mental health disorders
  • Recognise the signs and symptoms of some of the most common mental health disorders
  • Identify students in need of support
  • Work with parents and carers to support their child effectively
  • Establish when to involve external agencies
  • Promote positive wellbeing through the curriculum

Providing Emotional Support for Distressed Students

This course will enable you to understand and provide a supportive response to those students who may undergo traumatic times in school. You will be equipped with strategies and techniques to help you support students dealing with grief, bullying, anger, stress, friendship and relationship issues and other overwhelming emotions.

  • Develop knowledge of approaches to counselling in young people at school
  • Understand how to constructively relate to young people in acute distress when facing emotional trauma
  • Recognise the importance of excellent communication and interpersonal skills
  • Explore the factors which can cause, or prevent, anger and stress in the school community
  • Identify how to implement a positive school culture which encourages well-being for pupils and staff